Administrative Assistant

Part-time position in LA

Job Purpose

The purpose of this role is to fulfill the duties essential to the execution of day-to-day operations of a non-profit community health center, training, and research institute at the forefront of advancing the professional practice of spiritually integrated behavioral health practices. This role requires a self-motivated, independent individual who has professionalism, basic familiarity with health practices, and Islamic concepts and theology.

Duties & Responsibilities 

  • Reviewing & improving scheduling processes that current receptionists conduct that include: answering calls and scheduling clients for services, using the EMR system.

  • Provide crisis support as needed.

  • Coordinate staff schedules & set up staff meetings and take minutes.

  • Maintain a weekly check in with staff therapists to ensure all administrative and therapist task lists are getting completed.

  • Provide general clerical support to management, including mailing, scanning, copying, and maintaining office supplies.

  • Troubleshoot administrative challenges.

  • Facilitate a smooth client/user experience in their seeking therapy services by reducing wait-times, appropriate triaging, and transition to services.

  • Tracking beneficiary numbers to be reported to the Director of Operations for quarterly reports.

  • Assist in submitting medical insurance reimbursement and benefit claims.

  • Work on intermittent special projects.

  • Office management including organization and up-keeping of the site.

  • Participate in outreach efforts as needed.

Qualifications and Skills 

  • A Bachelor's Degree Preferred

  • Proficiency in MS Word, MS Excel and MS Outlook a must

  • Knowledge of operating standard office equipment

  • Familiarity with Islamic theology, customs, rituals, and rules

  • Excellent written and verbal communication skills

  • Ability to plan, prioritize and organize multiple/diverse projects and handle multiple demands while paying close attention to detail.

  • Able to work under pressure and during busy hours of the day.

  • 2 years administrative or clerical experience preferred in a clinical setting.

  • Experience with medical billing and healthcare setting office policies and procedures a plus

Working Conditions 

  • Professional office setting, relaxed business/Islamic attire

  • Working in office (limited remote hours possible)

  • Routinely use standard office equipment such as computers, phones, photocopiers & filing cabinets

Compensation

  • $20-24/hour DOE

How to Apply

Please email your resume/CV and Cover Letter to [email protected]. Applications without Cover Letters will not be accepted.

Application Deadline

  • March 10th, 2024

Start Date:

  • March 15th, 2024