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We are excited to launch our new help line! This service will be available starting November 1 st , 2017. Our help line includes a number to call, as well as a chat option on our website. Our team members have been trained to provide direct, immediate and confidential support in crisis situations. You can speak with a trained individual in a safe and empathic space about your reason for calling as well as guidance for potential next steps.
It is important to remember, this help line does not substitute counseling services. Support received from the help line is in the moment; further services or supports may be necessary and our team can provide you with the necessary information. For more information about the help line, call our main center at (630) 474-4414 OR call the help line (855) 5HELPKC. (855) 543- 5752, during scheduled hours.
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Monday:
- 6:00 am – 8:00 am
- 11:00 am – 3:00 pm
- 4:00 pm – 6:00 pm
- 7:00 pm – 9:00 pm
- 10:00 pm – 12:00 am
Tuesday:
- 9:00 pm-10:00 pm
Wednesday:
- 6:00 am – 8:00 am
- 5:00 pm – 7:00 pm
Thursday:
- 4:00 pm – 6:00 pm
- 6:00 pm – 8:00 pm
- 9:00 pm – 10:00 pm
Friday:
- 9:00 am – 8:00 pm
Saturday:
- 9:00 am – 11:00 am
Sunday:
- 9:00 am – 1:00 pm
Look for the red chat box at the bottom right hand corner of our website to see if we are available to chat.
If this is an emergency and we are not online please call 9-1-1 or your nearest emergency room for immediate assistance.
You can also call the national suicide hotline- 800-273-8255 or visit their website suicidepreventionlifeline.org to chat.
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